- 2021-02-19
- Event
Webinar on Customer Relationship Management
Date-19 Feb 2021
Mr. Ramandeep Singh, Customer Service Manager at Castrol India Ltd., Mumbai, conducted a webinar on 'Customer Relationship Management' (CRM). The session focused on the importance of building and maintaining strong relationships with customers to enhance brand loyalty and business growth. Mr. Singh discussed key CRM strategies, including personalized communication, customer satisfaction, and the use of technology to streamline customer interactions.